Master Alarms

After our 3 year old alarm system repeatedly failed that was installed as a very expensive option in comparison, by a large national house builder, for which they were not interested in assisting whatsoever, we bit the bullet and decided to replace rather than throw any more money at it. I had used Master Alarms many years ago and couldn't fault them then, and certainly wasn't disappointed this time either.

From the initial call to the installation day, everything went very smoothly and efficient. From the initial call with our enquiry right through to the installation team, everyone was extremely helpful, knowledgeable and kind. Master Alarms are thankfully still a family run business with many years of experience. The disruption was minimal and the installation team couldn't have been more professional if they tried. Dust sheets put down and any dust cleared up. Thank you - highly recommended!

Always helpful, solved my issues quickly. They have been there for me for over 25 years on the alarm so not just fit and forget. Important for the long term and prices were competitive on their CCTV installation so went with them. Did an excellent job and good support with minor app issues sorted successfully - recommended

Excellent Security systems, for home, or business! First class installation! Fully qualified engineers! Very reasonable terms! Fully Recommend Master Alarms Gillingham.

Fantastic service had 8 cameras installed. The workmen were excellent with knowledge and left the site clean and tidy. Highly recommend

I have used Master Alarms for over 15 years at 2 different properties, and they have always provided an excellent service. Very professional business, excellent Engineers and always very easy to deal with.

AVOID BIGGEST CONS GOING. Had a fault code come up on my Alarm so called them hoping that would resolve it over the phone but no they wanted to charge me a 75 call out fee. They were very rude on the phone even though I had used them to service the alarm. I called another company that talked me through it over the phone it took about 30 seconds and the fault was cleared. So think twice before using this company as you would have to be mad to

A great installation very little disturbance. First class! Friendly service and very prompt. Thank you!

Very friendly, from the reception staff to the engineers who installed my system, haven't had any issues if I had a problem, quick and prompt response, very good indeed

Great company, have used master alarms for over 20 years.have just installed cctv, workmanship and installers first class, would highly recommend

Always helpful, solved my issues quickly. They have been there for me for over 25 years on the alarm so not just fit and forget. Important for the long term and prices were competitive on their CCTV installation so went with them. Did an excellent job and good support with minor app issues sorted successfully - recommended

I have been a customer of these for more than 20 years and have just had an alarm and CCTV installed in my third home. The quality of craftsmanship and service has always been exemplary. I would not hesitate to recommend this company. Thank you for many years of feeling secure.

The customer service is absolutely trash. I have been trying to get masteralarms to sort my house for over 2 weeks and the customer service rep told me to go to another company. Stay clear Absolutely clear

Master Alarm where helpful in guiding us in what was the best system for are home. The engineer came round on time was polite and real professional. It was a great service and a great price plus you will have peace of mind knowing that an old school Alarm company with 40 Years in the game fitted your alarm and keeps unwanted guests away. i would highly recommend them to anyone who needs an Alarm fitted thanks again.