Southern and Northern Monitoring is the UK's leading monitoring station, providing dependable fire, intruder, water and flood detection, asset tracking, temperature monitoring and much more. Get industry-leading technical support and monitoring services to protect your clients with Southern and Northern Monitoring Services. We are proud to be partnering with Calipsa to embed its False Alarm Filtering technology into our CCTV monitoring services. There are many new options that installers can recommend to clients that will reduce costs and increase security.
Services
It's not always easy keeping up with the rising demands of running a security business. Southern and Northern Monitoring Services is helping installers like you to stay on top of security trends and provide excellent customer service. We pride ourselves on knowing what your customers want and staying ahead of the curve in technical advances.
Put simply - securely holding keys for homes and businesses so we can respond whenever you need us. Trained officers will attend your property and reset the alarm, or escalate to the emergency services on your behalf. A 24/7 team of trained security officers reduces your dependence on others travelling to what could be a dangerous situation.
Add standalone cameras to transform your existing intruder detection panel into a video verified and audio challenge solution. This solution allows your customers to virtually connect video surveillance cameras into an existing intruder panel with the enhanced ability to visually verify and disperse intruders through audio challenge.
If you are interested in significantly reducing the number of false alarms, we have got an exciting development. Southern Monitoring is proud to be partnering with Calipsa to embed its False Alarm Filtering technology into our CCTV monitoring services. Southern Monitoring has always been at the forefront of security technology, so we are excited to partner with Calipsa to bring you the next generation of security monitoring. More attention on true alarms. Filtering false alarms from your sites allows operators to act quickly on your alarm activations that matter.
Reviews (9)
Rosie Payne
May 06, 2021
Edward Stallard
Dec 28, 2020
Michael Westwood
Nov 27, 2020
Jason Wilkinson
May 06, 2020
Chriscnet
Dec 14, 2019
Dynamic
Jan 13, 2019
I work at a student accommodation as a receptionist, I received a call from Southern Monitoring Services in regards to an alarm. I spoke with one person and they seemed to be understanding and helpful, I called back a second time and the second person I spoke with seemed to be extremely rude and abrupt. I provided them with the right security number, but as I wasn't written down as a 'listed key holder', I wasn't able to find out the fault, which I understand due to security reasons, but as I was concerned there could be an emergency with the alarm (while I'm on site), the call center staff seemed to very rude and unconcerned.
He said to me that he had since spoken with the listed key holder, but couldn't notify me if things are okay now and repeated in a rude manor 'as I've said, I've spoken with the listed key holder'. I spoke with my assistant manager, and she said she hadn't been called, and I don't think my main manager was called either, as she isn't on call this weekend.
So my point being, I understand you have security measures, but if you are calling up a site, and the person isn't 'listed as a key holder', there's no need to be rude, I was concerned about the well being of the building, and not being told anything to rest my mind that everything was okay, is not helpful.
He said to me that he had since spoken with the listed key holder, but couldn't notify me if things are okay now and repeated in a rude manor 'as I've said, I've spoken with the listed key holder'. I spoke with my assistant manager, and she said she hadn't been called, and I don't think my main manager was called either, as she isn't on call this weekend.
So my point being, I understand you have security measures, but if you are calling up a site, and the person isn't 'listed as a key holder', there's no need to be rude, I was concerned about the well being of the building, and not being told anything to rest my mind that everything was okay, is not helpful.
Ajc T.
Nov 23, 2017
Yvette Beretta
Nov 18, 2017
Lorna Logan
Feb 03, 2016
Rang me at 2.16 am saying a neighbour's service was switched off. I see from reverse phone messages that they make a habit of this. I don't think my neighbour has used them for very many years. He used some other service they must have taken over and got my number from their lists. Some bloke there enlivens his night by ringing up old defunct numbers. I certainly would not touch them with a barge pole after this. After I catch up on some sleep. They need prosecuting.
