Since our establishment in 1980, we have become a specialist security systems provider for all types of residential, commercial, industrial, private and public premises; and have earned a reputation for professional and reliable service in every area of our business. Our engineers are ideally situated across Northern Ireland to cover key areas including Belfast. At Scan Alarms, we have been awarded NSI Gold accreditation for the design, installation and maintenance of both electronic security systems and fire detection.
Services
Scan Alarms have a proud track record of recruiting and training young people who have the ability to become engineers in this constantly evolving multi-skill industry. An industry which is now experiencing an ever increasing use of IP networks, especially with CCTV and Access Control systems. Our current structured training programme developed in conjunction with Belfast Metropolitan College has successfully provided career paths into the installation and servicing of fire and security systems for a number of our current engineers.
We work throughout the Northern Ireland area, providing specialist security systems to the highest of standards. We work throughout Northern Ireland covering a wide range of areas providing bespoke security solutions to commercial and domestic customers. Our engineers are constantly at work across Northern Ireland, get in touch to see how we can help with your security issues.
CCTV for the home is becoming more and more popular as it offers benefits in terms of security and convenience. Our CCTV installers are able to offer you a CCTV system that enables you to view callers at your gate or door before they are aware that you are at home, and to record activity around your home whilst you are home or away.
Reviews (5)
Tony Flanagan
Jul 01, 2021
Thought I would go local as I wanted a quote for a system to be installed at my home. When contacting them the receptionist promised me that an engineer would contact me that day to discuss job, waited three days for a call. Being desperate to have the job done I rang them again spoke to the same receptionist who obviously had not taken any of my details for them to call me back!. I decided to gave them a miss due to customer service.it's a shame because I wanted to use a local firm.
Neal Mccartan
Apr 03, 2019
Peter Canavan
Mar 09, 2019
Overall I feel the service from Scan Alarms has been poor When fitting the alarm a misunderstanding between the electrician and the Scan alarms salesman meant the wrong cable was fitted. Each blamed the other party and I as the customer was the one was affected. Although a solution was found I don't feel I was treated well as the customer. Then when the engineer was fitting the sensors the the New back door the handle was damaged. Noting was said and I only noticed that night when I got home.
When I said to the sales man he said he would speak to the engineer who denied it was him and they refused to accept any responsibility. I advised that it was the only plausible explanation for the damage. Salesman said he would speak to his boss but that it would do no good. He never came back to me and I had to pay for the handle to be replaced. 1year later I received an Invoice for my first years maintenance fee which I was told would be waived when I signed initial contract.
I spoke to a customer service agent who agreed to get the original salesman to contact me. I spoke to him once about 4 months ago and he said he would get back to me but never has. Following posting this review I was contacted by the salesman who apologised as he thought the issue in relation to the maintenance fee was resolved at the time. I now accept this has been resolved.
When I said to the sales man he said he would speak to the engineer who denied it was him and they refused to accept any responsibility. I advised that it was the only plausible explanation for the damage. Salesman said he would speak to his boss but that it would do no good. He never came back to me and I had to pay for the handle to be replaced. 1year later I received an Invoice for my first years maintenance fee which I was told would be waived when I signed initial contract.
I spoke to a customer service agent who agreed to get the original salesman to contact me. I spoke to him once about 4 months ago and he said he would get back to me but never has. Following posting this review I was contacted by the salesman who apologised as he thought the issue in relation to the maintenance fee was resolved at the time. I now accept this has been resolved.
David McCann
Dec 04, 2018
Scan Alarms fitted an intercom and door access system to our office in Moneyreagh (Somerville Ltd). From initial survey and quote, through to carrying out the work, the service and value for money were excellent. I would have no hesitation in recommending Scan Alarms to anyone looking for a similar system.
Eunan Mc Kenna
Dec 05, 2016
Chris came and we walked around the building and agreed what was needed, he sent in a price and a long spec for the work. To my detriment i did not go through this spec in detail as i assumed he had included everything as discussed. I agreed to go ahead and when they came to install i was shocked to find a large part of the work was not getting done.
Not i am looking at an additional bill for this work as you cant easily change supplier now but the biggest let down was Chris's handling of this issue as he made no effort to make good the situation in anyway and completely dismissed my claims. Such a let down and such poor service.
Not i am looking at an additional bill for this work as you cant easily change supplier now but the biggest let down was Chris's handling of this issue as he made no effort to make good the situation in anyway and completely dismissed my claims. Such a let down and such poor service.
