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Raytel Security Systems specialises in the manufacture and supply of controlled entry and access systems for many types of secure areas. These range from private dwellings to local authority owned apartment blocks, schools, public buildings, private driveways and car parks. The equipment ranges from simple domestic and office audio and video entry kits to complex hybrid multi-appartment, multi block systems incorporating both door entry and access systems.* Various proprietary access systems can be incorporated in RSS's own range of bespoke door entry systems.
Reviews (5)
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Daniel Dalziel
Jun 07, 2022
Hi Just wanted to say thank you to Simon, he helped me out today and even looked into the site details to find a password for a panel and called back within 5 minutes with it. I have had amazing technical support services from himself and Mike in recent months, very polite, clear and patient, it's very much appreciated, please pass my thanks onto both of these guys. Thanks you
Louise Hodson
May 01, 2022
Technical advice very knowledgeable and invaluable to our engineers.
Gary Poulter
Apr 25, 2022
A big thank you to Raytel Security. Very good technical Support; knowledgeable and helpful. They even call you back to see how you are getting on with problem solving. You don't get that from other Technical Support companies, that is rare. Very good all round would recommend highly.
Mike Young
Apr 25, 2022
Ordered a door entry system with 4 colour monitors. All delivered pre programmed ready to install. Great customer service after a small problem easily rectified.
Scott Tumbridge
Mar 25, 2018
I enquired about a product and was given a price over an email. (Please see email below) I decided to accept the quote and was told I either pay over the phone and pay a 3% fee or I could go online and make a bacs payment, I went online and paid the 311.01 and was then told I was 59.68 short! I queried where I was short and they explained the prices I had been given were not including vat even though they never stated that on the original email!

I tried to complain and esculate the matter but they were very unhelpful and uninterested. It took weeks without any resolve so in the end I paid the outstanding balance and the job ended up costing me money as I had to further discount the customer due to the delay in receiving the goods. Very disappointed to say the least and I will definitely not be using this company again! EMAIL FROM RAYTEL --- As per our conversation, the replacement for the 6307 is 6020 Monitor 249.66 6201 Handset 29.76 6153 Vol/Adj Module 14.35 6145 Back plate 4.64 Carriage 10.50 plus VAT Currently in stock