Keyhole Security

Great service and likely the only company in town that can do the job I needed done!

I locked my keys in my trunk. They were able to get someone there within 40 minutes of my phone call and he had my door open in less than 5. I was really impressed with the speed and professionalism. They were great.

They went absolutely above and beyond for me! I would give them more stars if it were possible. I lost my car keys on a Friday morning when we were planning on going away for the weekend. Not only were they able to get me a replacement key made that day but they also recommended to me a good tow company to bring the car to them. I had previously called the dealership and another place and the earliest they could get me a replacement key was the following Monday or Wednesday. Keyhole came through in the clutch and saved our weekend! Highly recommend and their prices were very fair!

I came down from Chelan today, I stopped by to get 3 keys cut for my Chrysler. A person named John helped me. John made clear that if the keys that he cut for my Chrysler did not work, that there was no refund. I told him I accepted that. One of the keys I needed cut did not fit into his machine and he told me that I would have to have that key pulled out and ready, as he was not going to wait for me.

He quickly run up the total and I paid. After getting ready to leave I reminded him that I needed my receipt. He looked at me and said "I told you that there were no refunds, why do you need a receipt?" I told him I just need the receipt for my records, he still refused to give me a receipt. Guess what none of the keys he cut worked.

Brought in old lock box to have new keys or lock done. They found keys to work in less than 20 min. Very efficient and affordable with confident and friendly service. Will definitely use in future.

Keyhole Security installed a fill camera and alarm system in my business. The install tech were very professional and well mannered. My business was fully operating at the time of install and they did not disrupt my customers and were quick to clean up after them selves. I have them installing another system in our 2nd location. Highly recommend. We have had a lot of work done in our business in the last 3 months and this company has by far given the best customer service and great techs.

I've called numerous times trying to get help with the lock on our gun safe. When i do talk to someone I'm told I need to talk to someone else in their office. I've left messages and emails for this person, but have NEVER heard back from them. Talk about bad customer service. I have to find someone else now. I'm not wasting my time with this company ever again.

Yesterday I had some chip key blanks that I provided cut for my Suburban. Got home to discover they worked in door, but not for ignition. I understand--sometimes the keys don't cut exact enough. Went back this morning to discuss. I am happy to report they pulled blanks out of their stock, re-cut them, programmed them (beyond what I had asked for) and they work great. 5-star service.

Keyhole re-keyed our locks when we moved into our new office. The service tech was very friendly and even took the time to explain why our the old lock was always sticking (apparently it was super old-school and was needing replacing anyways). Very professional and I would recommend them.

I had these guys come out and program a key for my Subaru. The technician Matt was an awesome guy; very polite and professional. Unfortunately he was unable to program the key to my car because of the software Keyhole Security uses. I went to the store and all they refunded me was $60. So basically i paid over $300 for a spare key to open my door. UNBELIEVABLE! I usually never had any problems with these guys until now.