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Hero Locksmith Hero locksmith offers a full range of locksmith services. They offer a fast reponse- usually within 30 minutes. There is no call out fee and no extras added. All work is fully insured and guaranteed for 12 months. Hero Locksmith is reliable, trustworthy and friendly. Most of all he is truly local so is not a call centre and will answer your call himself.
Served areas
  • Edinburgh
Highlights and features
  • 24 hour emergency call out
  • UPVC Repairs
  • Lock repairs
  • Replacement locks
  • Key cutting on site
  • Key safes installed
Services
24 Hour Emergency Call Out
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24 Hour Emergency Call Out Offering an emergency service throughout Edinburgh
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Richard Hamilton
Richard Hamilton
Owner
A reputable and affordable locksmith in Edinburgh offering the full range of locksmith services including UPVC repairs, locak repairs and 24 hour emergency cover.
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Hero Locksmith
Hero Locksmith
Hero Locksmith (http://www.herolocksmith.co.uk/) is a trusted local 24 hour locksmith service covering Edinburgh and the Lothians. Services include non destructive emergency entry to your property, lock repairs, lock upgrades as well as UPVC door repairs and maintenance.
Reviews (37)
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Janey Morrison
May 23, 2022
I called Hero locksmith after locking myself out the house and my dog inside! Richard was at my door in 20 minutes. He did what he said he would and for the price he quoted. No damage to my door or lock. You wouldn't know he'd been. He also cut me 2 sets of keys at a very reasonable price. Totally recommend Hero locksmith. Great job. Thanks for saving the day!
Sophie Lyle
May 19, 2022
Hero Locksmith living up to its name. We were locked out of our flat and he came so quickly. Super friendly and honestly the best guy ever, I wish I caught his name. Highly recommend this service.
Synct
Apr 18, 2022
Excellent service. Fixed some broken patio doors in half an hour for a reasonable price. Very friendly and reliable. Look no further!
Ross
Oct 25, 2021
I called Richard to come and fit a sturdier lock as there had been some burglaries in the area. I initially planned to replace front and back door locks but Richard advised me that my back door lock was more than sufficient and didn't need replaced - I'm sure others may not have been as honest and simply replaced the lock and charged me for it. He did replace the front door lock very efficiently and at a competitive price. Will definitely use again and have already recommended Hero Locksmith to neighbours.
Gillian Wilson
Oct 03, 2021
Called Hero Locksmith after a key broke in my door lock. He arrived less than an hour later, fixed the problem very quickly, and was very reasonably priced. (He was also upfront about any costs when I called, so no hidden charges!). Great service, friendly, professional, and I would highly recommend.
Mirjana Gavrilovic Nilsson
Oct 01, 2021
I locked myself out of my flat yesterday and googled for locksmiths in the area. Richard Hero Locksmith came up and I gave him a call after another one said they couldn't come. He came in less than half an hour and opened the door in seconds! Without having to break it open! Very friendly and loves dogs! Will definitely use again if this happens but hope i won't have to!
Magdalena Murphy
Sep 21, 2021
What a great service! We had our locks replaced in a matter of minutes. Also, really friendly and professional approach that put a smile on our faces! Thank you
Martin Stoffel
Sep 06, 2021
We recently had our lock replaced by Richard. Apart from being a very nice guy and not shy of answering all our security questions, he did a great job at a very reasonable price. I particularly like that he didn't try to sell anything, but gave his honest opinion on what's necessary and what's not necessary in terms of security. Would highly recommend Hero Locksmith to anyone!
Miles Reed
Jul 22, 2021
Had an issue with a Gearbox on a uPVC door, Fixed quickly and to a high standard by Richard. Highly recommend if you're looking for a reliable locksmith in the Edinburgh area!
Jacob Ho
Jun 03, 2021
Richard was great! I got locked out of my flat and so I phoned around a good few locksmiths. Richard had the best price and he was also the friendliest on the phone too. He also arrived right on time to what he stated and he was able to get me into my flat in no time. Honestly could not ask for a better service! Definitely recommend for all those unfortunate to get themselves locked out.
Dunc
May 14, 2021
Great service from a local business, would certainly recommend. My front (UPVC) door lock had broken in that the key simply spun around (but the door was closed and locked). This was not the easiest job to solve, the old lock had to be drilled out. Everything done, and new lock installed in just over an hour of arriving. Richard also realigned the door, so that it would lock easier in the future. Cost seemed quite reasonable given the parts fitted and time taken. Richard himself was very friendly, and showed / explained everything to me.
Mark Bridges
May 07, 2021
Very quick response to messages & quick to fix the damaged locking system I had. Was happy with the quality of the work & the price. Very impressed. Cheers Services: Repair hardware, Building lockout
Nicholas McAndrew
Apr 23, 2021
A gent. Came at very short notice while I stood in the rain (having tried other locksmiths who couldn't make it). Next time I need a locksmith I won't need to look elsewhere. Highly recommend.
Heidi C.
Oct 10, 2020
Exceptional service. Helpful and informative. Highly recommend
Tracey Robertson
Nov 04, 2019
Brilliant, quick and reliable service! Very friendly and explains what you are getting for your money! Very fair priced too. I phoned at 8:45am and my lock was replaced by midday. Would highly recommend & use again!
Thanks
Mhairi N.
Sep 30, 2019
Thanks for rescuing us when we locked ourselves out on a busy Sunday afternoon! Very fast (under 30 mins from call out to job done), very reasonable, and what a nice, friendly person. Highly recommended!
Nicholas Paul
Apr 23, 2019
My front door handle locking mechanism was becoming increasingly stiff to open and close and I couldn't work out what the problem was. I phoned Hero Locksmiths and Richard arrived in 20 minutes, checked a few potential problems, identified the issue and fixed it. Very speedy and efficient, and a nice bloke. Great service.
Angela Verity
Jan 08, 2019
super efficient, friendly and got the job done. no damage or destructive techniques used. would have no qualms recommending Richard.
Scott McColl
Nov 07, 2018
Great service, great value for cash and a great guy. I prefer going for independent tradesmen rather than larger businesses and was not disappointed.
Allison M.
Oct 21, 2018
Efficient, fast, reliable, informative and all costs explained. I would call this company first every time.
Christine M.
Oct 16, 2018
Quick and friendly service. Did a great job and I would highly recommend. Also arrives when he says he will which is rare these days! I am very happy with his work.
Kathy Muir
May 28, 2018
Looking on Edinburgh Council's website I came across 'Trusted Trader' (Edinburgh.gov.uk/trustedtrader). This is a great initiative that seeks to increase our confidence around selecting tradesmen. All those listed are vetoed and undergo extensive checks. It was here I discovered Hero Locksmith. Clicking on their website I was pleasantly surprised: Up to date, with regular blogs about new standards, educational aspects and new initiatives.

I called Hero Locksmith and spoke to Richard. I liked his friendliness and openness. Although Hero Locksmiths deals with emergencies night or day, they offer regular appointments. The next day I had a visit. Richard not only checked my balcony lock but also advised on my main front door being out of scope for home insurance (the lock is very old).

He also noticed that our main external door (this is a house converted into 3 flats) had screws loose, was rattling and would at some point come off. He was right. Aside from his obvious skill as a certified locksmith, he is friendly, engaging and an all round nice person you feel comfortable welcoming into your home. Having moved back to Edinburgh after many years overseas, I wanted to build up a network of tradesmen. Hero Locksmith is top of the list.
Drew Craig
May 19, 2018
Took Hero Locksmiths 10 seconds to open my door, something a budget locksmith wanted to charge me £35 for before fixing my lock.
Richard was honest and charged a very reasonable price for the job! Look no further!
Sarah H.
Apr 21, 2018
Friendly, prompt service. Richard came within 20 min of my call and managed to get me into my neighbour's flat (I was feeding the cat - not breaking in!) He had to drill out the old deadlock and replace this - which was slightly pricey (I guess the whole point of a deadlock is that it can't be picked), but then he didn't charge me for the call-out or for opening the other lock - which was very kind of him. Highly recommended!
Simon Vickers
Nov 27, 2017
Can't recommend Hero Locksmith highly enough. We were accidentally locked out and in a real jam, Richard was with us in no time and got us back in, in seconds. A real life saver. Highly recommend, an actual hero!
Molly Kathleen Elizabeth
Oct 11, 2017
Brilliant service, and a very reasonable price. Also felt he was very honest as he gave advice on how to fix our door ourselves if needed again in the future!
Debs Anderson
Feb 29, 2016
A huge thank you to Richard for changing lock on the shop shutter after attempt break in this morning a genuine honest and quick gentleman with great price great product and service can 100% recommend him thank you again
Marty Hathaway
We always use Hero Locksmith for all of the properties we maintain. His knowledge and service is excellent. Five stars.
Pamela Hansson
I would highly recommend Richard and Hero Locksmiths. Honest, qualified advice, reasonably priced, high quality products and service. An excellent, local, established company you can trust and depend on.
Ali Bruce
Great guy, fixed my jamming door no probs. Came out to my house almost straight away, reasonably priced too.
Wendy Coco
Used Hero Locksmith today to fix a broken UPVC gearbox on a door that was stuck locked. Richard diagnosed the probable issue on the phone and was upfront with very reasonable pricing. Richard was friendly, polite and quickly got the door back open and fixed. Thank you!
Julie Wilson
Used Hero Locksmith today to fit a Yale lock! Excellent prompt service, explained the options available fast and efficient work and an excellent price! Would definitely recommend and wouldn’t hesitate to use again if needed! Thank you for ensuring our 3 yo won’t be able to do a runner any more!
Daniel Stuart
We called Richard when our front door was stuck locked!! It wasn't an emergency as we had a back door non the less Richard arranged to come out at 6.30 that night as arranged popped the door open and changed the gear box and barrel. He had quoted me 2 prices on the phone and unbelievably he charged me the lower quote. Brilliant service and a great price. Thanks Richard
Jacqui Campbell
Excellent service. UPVC door opened in no time, gearing and lock replaced with no fuss, no mess and no damage. Very reasonably priced. Will definitely recommend to others.
Kevin Wilson
Very pleased with the successful replacement of a faulty door mechanism carried out by Richard. He managed to source the required parts to then repair our old purpose-built timber patio door. I would happily recommend Richard to any friends or family who need a friendly, reliable and trustworthy person to carry out a professional job.
Arrived when he said he would arrive, completed to job speedily, good value and all done with a friendly smile.
Katie Llewellin
Fast, friendly response to broken stair entry lock. It wasn't an emergency but was treated as one. Very pleased with service. Thank you.
Caroline Scott
Richard came to the rescue, on a Sunday, to sort a broken key in a stair door. He fixed it quickly and it didn't cost the earth. He even managed to cut a new key from the broken one. Great service, highly recommend!