SMART Home Protection is a national company with more than 20 years’ worth of experience in the security industry. Headquartered in Staffordshire, the firm has a particularly strong customer base in Devon, Somerset, Norfolk and Suffolk where it’s regional installation and service teams are based.Smart Home Protection provides a truly unique service to its customers and has a dedicated team of home protection experts on hand to offer impartial advice to ensure you receive the best solution for your home.
During your home survey the company’s fully-trained security experts will provide jargon-free, practical advice with no pressure or obligation to purchase.
Installation of the reliable and robust system is performed by knowledgeable and experienced installers who will clean-up after themselves and install the wire free system quickly with a minimum of fuss. Training is incredibly simple and intuitive with full instructions provided.
Served areas
- United Kingdom including Devon, Somerset, Norfolk and Suffolk
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Smart Home Protection Ltd are now part of the Secure Home Systems Group. We have offices placed across the UK, with our head office ideally located in the heart of the Midlands to provide you with the perfect home security solutions. SMART Home Protection provides a complete alarm solution in one simple package, with any possible mishap covered.
Smart Home Protection is a national company that was incepted in 2009 to fill a gap in the security market. With more than 20 years' worth of experience in the industry, The team at Smart Home Protection provide a truly unique service to customers and have a dedicated team of home protection experts on hand to offer impartial advice, ensuring customers receive the best solution for their homes.
Our Smart Home alarm system is fully-monitored and connected to a 24 hour alarm receiving centre, meaning that the second your alarm triggers, we are already aware and acting on your behalf. Guards will always be dispatched immediately to your home upon receipt of a confirmed intruder. The guards are ready, trained and qualified to deal with whatever they may encounter, the aim being to provide an effective response to genuine intruder alarms.
The Smart Home Protection home security system features a control panel with built-in speaker so you can hold a two-way conversation with our alarm receiving centre. Should an incident occur, you can instantly contact the centre by pressing the emergency button for immediate assistance. If your security alarm is triggered by an attempted break-in, the alarm receiving centre will automatically activate the speaker and will be able to hear what is happening in your home.These wireless, pet-friendly infra-red sensors can be discreetly positioned almost anywhere in your home and will intelligently detect the presence of an intruder.
CCTV is a great way to add extra security to your home. Not only does it capture any activity both inside and outside your property, but it also serves as a visual deterrent to potential intruders. Smart Home Protection uses cutting edge CCTV technology - for complete peace of mind. Here at Smart, we can provide complete video surveillance products, including IP cameras and network video recorders, covering everything from home protection to commercial security.
Reviews (17)
Lorraine Kelly
Dec 10, 2020
Daryll Tuzzio
Jul 18, 2020
RACIST! I worked here in 2018, after being told I had to hang up on ASIAN PEOPLE because they said asian people are time wasters and would try and haggle the price. After been told that it took 3 days for me to realise this company is absolutely disgusting, other peoples reviews about hassling old people etc are 100% right. Should be shut down they were fined 90 grand laat year for making nussiance phone calls.
Geoff Williams
Feb 27, 2019
This company uses cold calling to scare people into buying home security. The calls start with burglary has gone up in your area etc and continue with you need security from us etc its all read off a script to the point where i thought it was a recording at first. Anyway after i stopped the guy from talking i said we already have security/cameras etc that connect to our phones and warn us in realtime and that he shouldnt be calling because we are TPS registered. This company should be fined for cold calling people who are registered on TPS as they seem to be doing it to lots of other people.
David Hollings
Feb 17, 2019
There a horrible place to work for the promise full training thats a joke and tell you that you will be dealing with established customers you dont its cold calling mostly to old and vunreble people even if the person you ring is going to a funeral your supposed to ask what time they will be bk! disgusting and when you wont do that they sack you there a joke stay away from then they have no respect for you or the people they sell to unless you get people to part with there hard earned money then there happy!
Lenny Cat
Aug 02, 2018
This is a disgraceful company who phone homes in my area telling me how crime has increased in my area, no one comes if a normal alarm goes off etc etc, but for 199 I could have their system and someone who "drives around my area" employed by this company would come to my assistance! How many elderly people on their own are they terrifying and making them find the money to purchase something they don't need. Disgraceful - they should be stopped making these phone calls.
Alan Shives
Jun 28, 2018
As others have said; this company breaks the law by cold calling elderly people and attempting to scare them into purchasing a home protection system. They attempt to justify this behaviour by calling it "proactive", but it's still illegal and immoral. Luckily my mother was smart enough to put the phone down on their sales representative after listening to only a few minutes of their scripted drivel. AVOID this company; if they can't even get customers without breaking the law I dread to think what their workmanship is like!
Jeremy Jojson
May 06, 2018
COLD CALLING SCAMMERS! This company gave my elderly father (who has dementia) an unsolicited call and attempted to pressure-sell him a "smart home security system". The call agent used devious tactics, and resorted to lying when my father was losing interest. They said that their system could 'detect' a medical emergency within the household, which is absolute nonsense, and is obviously intended to entice the elderly into buying the system.
They left a freephone number with my father '(+44) (0)808 108 4748' so that he could contact them to arrange a "no obligation quote", which would undoubtedly involve more pressure-selling and lying. When I phoned the number the staff were mostly rude and unhelpful; they repeatedly claimed that their supervisor was in a meeting when I asked to talk to them, when I then insisted to speak to the manager/owner they put me on hold and then hung up! IN SUMMARY: COLD CALLERS, THEY TAKE ADVANTAGE OF THE ELDERLY, THEIR STAFF ARE UNHELPFUL, THEY LIE ABOUT THE FUNCTIONS OF THEIR SYSTEM. AVOID!
They left a freephone number with my father '(+44) (0)808 108 4748' so that he could contact them to arrange a "no obligation quote", which would undoubtedly involve more pressure-selling and lying. When I phoned the number the staff were mostly rude and unhelpful; they repeatedly claimed that their supervisor was in a meeting when I asked to talk to them, when I then insisted to speak to the manager/owner they put me on hold and then hung up! IN SUMMARY: COLD CALLERS, THEY TAKE ADVANTAGE OF THE ELDERLY, THEIR STAFF ARE UNHELPFUL, THEY LIE ABOUT THE FUNCTIONS OF THEIR SYSTEM. AVOID!
Matt Dawson
May 31, 2017
Will Windham
Mar 21, 2017
Helen Scott
Feb 08, 2017
Robert B.
Our security system (requiring only one mains socket connection and no other wiring) was installed and operational within three hours and with minimal disruption. The installation engineer determined the most practical sitings for the system elements with us, installed and set up the system accordingly and demonstrated the simple steps of its operation. This was a pleasurable way to obtain greater peace of mind.
John L.
Pauline R.
Philip Lines
Matt Dawson
Helen Scott
Will Windham