Spiller Architectural Ironmongery

Great service. New lock ordered on Monday morning and deliverd by Tuesday. Highly recommended.

Great value products and superb after sales service.- Thankyou very much

Great place glad I found it online had keys cut great value for money and very friendly staff will definitely recommend

An excellent range of architectural door related ironmongery. Very helpful with an unusual requirement.

Extremely helpful & knowledgeable staff. Nothing was too much trouble. All stock available in store except for a couple of specialist items which were easily ordered.

An absolutely first rate cost-effective service. I needed an obscure replacement part for a lock. Sent details. Response within a couple of hours. Requested a quotation - responded within a couple of hours and received the part - all within less that 48 hours of original contact. Very impressed!

Great knowledge and service. We use them for all locks for all of our properties and all hardware for Windows and doors and other beautiful architectural accoutrements! Displays are great too if you need inspiration. Safely open through Lockdown too. Well done and thanks for being open.

Nice friendly service and very helpful. A pleasure to deal with

Bought a fire door closer. Received great customer service, advice and good value for money. Product arrived very promptly. Would recommend this business.

I would just like to say how amazing the service was at this crucial time in our lives on how I received my alpro electric releases at the price I payed I would recommend this company for all my future products and how mike was so pleasant on the phone kind regards Darren.

Highly Recommended - honest & excellent customer service from Mike & Nick at Door Controls Direct No quibbles and prompt assistance in resolving a minor problem we had - a breath of fresh air when "other companies" often try to hide behind their small print.!

Cannot be bettered for all things for your home. Huge range and very efficient and knowledgable service.

Had Spillers recommended to me for a new lock. Very easy to find, great service and a simple change over when back home. Will definitely use again. Thank you.

Always happy to use this Company. Efficient with great technical knowledge. I would definitely recommend them.

Excellent service and advice how to fix an external key box. Serving assistant went out of his way to help me

This company is rubbish. I would give zero stars if it were possible. I ordered, and paid for, a key three weeks ago. The wrong key was supplied. No apology, no refund, no replacement key. Totally incompetent. They deserve to go out of business. I wish I had just bribed the local Mister Minute to copy the key. It cost me 24.54 for a useless piece of metal.

I needed a spare key for the exterior door to a private block of flats. The key is "protected" by a code which means that it can only be obtained from the official suppliers (Spillers). I urgently need an extra set of keys to this block of flats because my mother is dying. I cut the other three keys for 10 at Homebase! Even the knowledge that my mother is now receiving end of life care wasn't enough to get Andy Baker to react and fast track a replacement key after THEIR mistake. It's now three weeks and counting. Absolutely shameful. Don't deal with this company!

Bought a piano hinge here. cheaper than B&Q and the like, offered me various options of quality, the whole thing was 2m long which was great the B&Q offerings were all little lengths which didn't cover the whole job I was looking for. very happy with the service. Many thanks

Flawless service. We're only a domestic client buying a few knobs and hinges, but we were treated so well. The product was as described and now looks great on our doors and draws. Will definitely be using spiller again, and would recommend using them to anyone.

Outstanding customer service. Product range and pricing very competitive. Thoroughly recommend

Very rude assistant sales. This is the second time I have returned a broken item. They did replace a broken handle this time but with some bad grace. They refused replace a broken item previously. Unpleasant experience.

Flawless service. We’re only a domestic client buying a few knobs and hinges, but we were treated so well. The product was as described and now looks great on our doors and draws. Will definitely be using spiller again, and would recommend using them to anyone.